01What is the staff-to-dog ratio?
Typically one staff member for every 10 dogs, so every pup gets personal attention and supervision.
02What vaccinations does my dog need?
For the health and safety of every dog, we need proof of up-to-date vaccinations, including rabies, distemper, parvovirus and Bordetella (kennel cough).
03Can I tour the facility before enrolling my dog?
Absolutely! We encourage you to see the space before your dog’s first day. Just get in touch to book a time that suits you.
04How do you handle emergencies or medical situations?
Our staff are trained to handle emergencies and medical situations. We’re close to local vet clinics for immediate care if it’s needed, and we also have access to our own remote vet.
05What activities do you offer?
Supervised group play, one-on-one play, walks and toys, plus enrichment like puzzle toys and agility courses to keep busy minds happy.
06Do you separate dogs by size or temperament?
Yes. We run specific big dog days, small dog days and mixed days, and within each day dogs are grouped by temperament and energy level so everyone plays safely. Get in touch to find out which days suit your dog.
07What should I bring at drop-off?
Any medication your dog needs, plus a leash and collar. We give treats during the day, so tell us about any medical or dietary requirements.
08Can my dog stay for daycare after a groom?
Yes, that’s what we’re all about! No crates or cages here: after their groom, your dog is free to run and play in our huge play space until you pick them up. Ask us about a groom + daycare package for their visit.
09When are you open?
Tuesday to Friday, 7:30am to 6pm. Drop off from 7:30am and pick up any time before close.
Still wondering about something?
We’re open Tuesday to Friday, 7:30am – 6pm.
Call 0408 111 046 or Email woof@completelydogcare.com.au